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About Me

With over seven years of dynamic professional experience, I am an Operations Lead and Technology Operations/Communications Specialist committed to driving operational excellence and business growth. My journey has spanned diverse roles, including construction sales administration and customer service, where I've honed my skills in project management, strategic sales and marketing, and customer satisfaction.

At the core of my expertise lies a deep understanding of process improvement, data analysis, and team leadership, underpinned by a Bachelor's Degree in Information & Decision Science from the University of Illinois at Chicago. Whether it's streamlining operations at Alpha NB LLC or enhancing customer experiences at Uber, my focus remains on leveraging cross-functional team leadership and effective communication to achieve tangible results.

Beyond the professional sphere, I bring my passion for efficiency and strategic decision-making to every challenge, ensuring a balanced yet impactful approach to problem-solving and innovation.